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In today’s technological era, one of the essential tasks for any organization is sending emails. Emails are an effective tool for communication and are widely used in various professional settings. Sending an email seems like a straightforward task, but sometimes, certain errors may occur. One such error is the “Must issue a STARTTLS command first” error that users might encounter while using the Send SMTP Mail Message feature.
Understanding the Error:
The error message states, “5.7.0 Must issue a STARTTLS command first.” To comprehend this error, we need to understand what STARTTLS means. STARTTLS is a command used to initiate a secure communication channel over an insecure network. It ensures that the email content remains encrypted during transit.
When sending an email using the Send SMTP Mail Message feature, encountering the “Must issue a STARTTLS command first” error means that the email server requires a secure connection to send emails. In other words, the server demands that the client initiate a STARTTLS command before transmitting any content.
Resolving the Error:
To resolve this error, one must configure the Send SMTP Mail Message feature to establish a secure connection using STARTTLS. Here is a step-by-step guide:
- Open the UiPath Studio application.
- Locate the activity where the error occurred, i.e., Send SMTP Mail Message.
- Click on the “Properties” panel to access the properties of the activity.
- Look for the “EnableSsl” property and set it to “True.”
- Rerun the workflow and send the email again.
By enabling the “EnableSsl” property, we instruct the Send SMTP Mail Message feature to establish a secure connection using STARTTLS. It ensures that the email communication remains protected and prevents the occurrence of the “Must issue a STARTTLS command first” error.
Conclusion:
Sending emails is a vital aspect of professional communication, and errors like “Must issue a STARTTLS command first” can hinder our progress. However, by following the steps outlined above, we can quickly resolve this error and ensure successful email transmission. It is important to stay updated with such error resolutions as they directly impact our productivity and effectiveness in the workplace.
Image Sources:
Image 1:
Image 1: Screenshot of the error message – ‘Must issue a STARTTLS command first’
Image 2:
Image 2: Screenshot of a Wiki page discussing the ‘Must issue a STARTTLS command first’ error
By incorporating these steps into your workflow, you can overcome the “Must issue a STARTTLS command first” error and ensure smooth email communication. Remember, understanding and resolving errors is an essential skill for any professional in the digital age.
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